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Freequently Asked Questions

What kind of file licensing do you practice?

All final files are yours, free to use on any way you would like. There is no restriction and there is no expiration on our deal (meaning we would not change out minds in 6 months).

How many revisions can I have?

Depending on the project, for example a Logo Design, you could have 2 revisions included in the initial price. Depending on the complexity of the project and length, we could always work something out.

Can I have a custom photo and/or video shoot?

Yes you can. When stock photos/videos are not satisfactory to you, or need custom look of your products, services, architecture, etc, we could meet and setup a shoot for you on an additional budget.

Can you convert files to my need?

We could convert virtually any kind of media files for you. When platforms are not compatible, we do our best to come as close as possible to the original layout. A classic exemple is PDF to DOC(X), when objects are not always aligning the same as in the original file.

Can I have installments to pay for my project?

Sure thing, we could setup recurring payments for you when needed. A credit card fee will be added to each payment as expected. 

Do you take rush orders?

We do take any kind of orders, short-mid-long term. A rush order fee may apply but rest assure we will do our best to serve your needs in the shortest period of time possible. 

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